# Vaughan Grocery Freezer PM | Toronto Commercial HVAC

> Quarterly PM on every walk-in freezer and cooler in the chain, with a 24-hour priority line. The contract averaged a 2:40 emergency response through 2025 with

URL: https://torontocommercialhvac.ca/projects/vaughan-grocery-11-store-walk-in-freezer-pm/
Last-Modified: 2025-01-01

Vaughan $38,000 annual

# Vaughan Grocery Chain 11-Store Walk-In Freezer PM

Quarterly PM on every walk-in freezer and cooler in the chain, with a 24-hour priority line. The contract averaged a 2:40 emergency response through 2025 with zero product loss.

Scheduled refrigeration maintenance and 24-hour emergency coverage for walk-in freezers, walk-in coolers and condensing units across an 11-store grocery chain in Vaughan and York Region.

![Refrigeration technicians servicing a grocery store condensing unit in Vaughan](/images/featured/two-refrigeration-technicians-cleaning-a-condensin.webp)

The Challenge

## What the Building Needed

The chain had lost product twice in one year to freezer failures that started as iced coils and failed defrost. Each store had a different contractor history, no common records and no reliable after-hours response.

Our Approach

## How We Did It

1.  01 Built a single equipment inventory for all 11 stores with model, serial, refrigerant and age for every box.
2.  02 Set quarterly PM: condenser coil cleaning, defrost and drain line heater checks, door gasket and heater checks, controller setpoint review.
3.  03 Put every store on the 24-hour food-service priority line with a 313A mechanic on call.
4.  04 Issued a written compliance log after every visit for the chain food safety file.

Results

## Measured Outcomes

-   2:40 average emergency response in 2025
-   Zero product loss across all 11 stores in 2025
-   Iced-coil calls down sharply after the first two PM cycles
-   One compliance log format across the whole chain

> "We went from two freezer losses in a year to none. The quarterly logs are the first thing our food safety auditor asks for now."

Luca Bianchi, Director of Store Operations

Site Photos

## On the Job

 

More Projects

## Related Projects

![Refrigeration technicians servicing a condensing unit behind a downtown restaurant](/images/featured/two-refrigeration-technicians-servicing-a-condensi.webp)

[/projects/downtown-restaurant-row-45-site-refrigeration-msa/ →](/projects/downtown-restaurant-row-45-site-refrigeration-msa/)

Downtown Toronto $185,000 annual

### 

Downtown Restaurant Row 45-Site Refrigeration MSA

[/projects/downtown-restaurant-row-45-site-refrigeration-msa/ →](/projects/downtown-restaurant-row-45-site-refrigeration-msa/)

One contractor, one log format and one phone number for 45 downtown kitchens, with per-site billing for the operator group.

Maintenance 

Case study

[/projects/downtown-restaurant-row-45-site-refrigeration-msa/ →](/projects/downtown-restaurant-row-45-site-refrigeration-msa/)

![](/images/misc/two-commercial-hvac-technicians-in-hard-hats-walki.webp)

24-Hour Commercial Emergency Dispatch

## Planning Similar Work?

Send the building details and we will walk the site, then give you a written scope, price and schedule.

Call (437) 524-2997

[tel:+14375242997 →](tel:+14375242997)

 

Request Service

[/contact/ →](/contact/)

-   TSSA G1+G2, ESA, 313A
-   Written findings every visit
-   90-day / 2-year labour warranty