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24-Hour Commercial Emergency Dispatch(437) 524-2997
24-Hour Commercial Emergency Dispatch

Request Commercial HVAC Service

For an active emergency, call dispatch now. For planned work, quotes and maintenance programs, send the building details and we will call you back.

24-Hour Dispatch (437) 524-2997
Emergency response
2-4 hours, 24 hours a day, 7 days a week
Office and scheduling
Weekdays 7:00am-6:00pm; emergency dispatch only on weekends
Service area
Toronto and 20+ GTA cities
Diagnostics
$185 HVAC (waived over $750), $225 refrigeration, $185 after-hours surcharge

Commercial Service Request

All fields marked * are required. We reply by phone, usually within the hour during business hours.

Emergency? Call (437) 524-2997, 24 hours.

What Happens Next

From Request to Repair

  1. 01

    Callback

    Dispatch calls to confirm the equipment, symptoms and building access.

  2. 02

    Arrival

    A licensed technician arrives in the agreed window, 2-4 hours for emergencies.

  3. 03

    Written quote

    Findings and a fixed price before any repair starts.

  4. 04

    Report

    A written completion report goes to your file after the visit.

Quick Answers

Before You Call

How fast can a technician reach my building in an emergency?

Emergency calls get a 2-4 hour response across Toronto and the GTA, 24 hours a day. Restaurants, grocery and healthcare get priority routing because product and patient risk climbs fast: one hour of walk-in freezer failure can mean $8K in lost product. Dispatch confirms an ETA by phone, the technician calls ahead with roof or mechanical room access questions, and trucks arrive stocked with parts that cover about 80% of the Toronto commercial RTU fleet. Contract sites on a maintenance program move to the front of the queue. Our Vaughan grocery contract averaged a 2:40 response in 2025 with zero product loss.

How much is a commercial HVAC diagnostic?

$185 for HVAC and $225 for refrigeration. The HVAC diagnostic is waived when the approved repair is over $750. After-hours calls add a $185 surcharge. The diagnostic covers the technician's time to find the root cause, test the related components and write up the findings. You get a written quote before any repair starts, with parts, labour and any lift or access costs listed separately. If you decide not to proceed, you still keep the written findings, which many facility teams use for budgeting or reserve fund planning.

What licences do your technicians hold?

TSSA G1 and G2 gas, ESA electrical authorization and 313A refrigeration. The company carries $5M CGL, full WSIB coverage and has been Enbridge-authorized since 2006. G2 technicians handle appliances up to 400,000 BTU/h, and G1 technicians handle the large boilers, make-up air units and rooftop gas sections above that. 313A mechanics handle refrigerant work on chillers, walk-ins and condensing units. Certificates of insurance and WSIB clearance letters are available on request before the first visit, which most property management firms require for vendor onboarding.

Which areas do you cover?

20+ GTA cities, with dedicated crews for Downtown Toronto, Mississauga, Vaughan, Brampton, Etobicoke, North York, Scarborough and Markham, from Bay Street towers to Hwy 400 and Hwy 410 industrial parks. Crews are staged so that the 2-4 hour emergency response holds across the core GTA, including the Pearson warehouse belt and the Hwy 404 tech corridor.

Can you provide certificates of insurance and WSIB clearance?

Yes. Certificates of insurance for our $5M commercial general liability policy, WSIB clearance letters and licence copies are sent before the first visit or uploaded to your vendor portal.

Call (437) 524-2997Request Dispatch