One contractor, one log format and one phone number for 45 downtown kitchens, with per-site billing for the operator group.
Master service agreement covering refrigeration PM and 24-hour repair for 45 restaurant sites across the Entertainment District, King West and Chinatown: walk-ins, reach-ins, prep tables and ice machines.
The Challenge
The operator group ran 45 kitchens with five different refrigeration vendors, inconsistent response and no single record of equipment age or repair spend. Tight rear-lane access and short service windows made scheduling hard.
Our Approach
Results
"Forty-five kitchens, one number to call. The monthly per-site billing finally lets our controllers see where the money goes."
Site Photos
More Projects
Two centrifugal chillers rebuilt in sequence with full eddy current testing, new bearings and seals, and refrigerant handled under ASHRAE Guideline 3. The tower stayed on its 10-year PM program and logged an 18% plant energy reduction after the 2024 compressor rebuild.
Quarterly PM on every walk-in freezer and cooler in the chain, with a 24-hour priority line. The contract averaged a 2:40 emergency response through 2025 with zero product loss.
A screw compressor failure in a heatwave, temporary cooling online the same day, and a full compressor rebuild in six days with infection control rules followed throughout.
24-Hour Commercial Emergency Dispatch
Send the building details and we will walk the site, then give you a written scope, price and schedule.
